Privacy Policy

Effective Date: December 2025
At True Medical Labs, your privacy is extremely important to us. We are committed to protecting your personal, medical, and genetic information and handling it with the highest level of confidentiality and care.
Information We Collect
We may collect personal information including, but not limited to:

• Name, contact details, and identification

• Medical or DNA test information

• Payment and billing information

• Appointment and service-related details

How We Use Your Information
Your information is used solely to:

• Provide requested testing services

• Process payments and appointments

• Communicate results and service updates

• Comply with legal and regulatory requirements

Confidentiality & Data Security
All test results and personal data are kept strictly confidential. We use secure systems and industry-standard safeguards to protect your information from unauthorized access, disclosure, or misuse.
Sharing of Information
We do not sell or share your personal information. Data is only shared with certified laboratories, Medical Review Officers (when applicable), or as required by law.
Your Rights
You have the right to request access to your records, correct inaccuracies, or ask questions regarding how your information is handled.
Legal Disclaimer
The services provided by True Medical Labs are intended for informational and testing purposes only. Test results should not be considered medical advice, diagnosis, or treatment recommendations unless reviewed by a licensed medical professional.
True Medical Labs is not responsible for decisions made based on test results without professional consultation. DNA and medical testing accuracy depends on proper sample collection and client-provided information.
Results may be used for personal, legal, or workplace purposes only when applicable laws and regulations are followed. By using our services, you acknowledge and agree to these terms.